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Welcome to the Decent Homes section of our website

 

Christmas arrangements

Our contractor site offices will be closed for the Christmas break. They will stop work on Tuesday 23 December. They will start work at 8am on Monday 5 January 2015.

If you have an emergency, please call your contractor:

Axis— 020 3697 1153
Breyer— 0800 389 9706
Chigwell—07795 495 516
Keepmoat 08081 783 314

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Our Decent Homes programme is a once in a generation £181 million investment on behalf of the Government and Tower Hamlets Council into social housing to make it modern, warm and watertight.

Is your home in the Decent Homes programme?

You can find out when you will be having Decent Homes works on our interactive map.

Improving the inside of homes

We are improving the inside of tenants homes – installing new kitchens and bathrooms.  Find out what to expect here.

Improving the outside of homes

We are going to be fitting new windows, and tenants front doors, repairing and replacing roofs, repairing concrete and brick work as well as decorating shared parts of the block.

Who to talk to about your works

We have dedicated Resident Liaison Officers (RLOs) who are here to help you through the works to your home.  You can find your RLO here

We have made a change to our Decent Homes programme

Richardson will no longer be installing kitchens and bathrooms because they were not able to complete the number we needed them to this year.  The work Richardson were going to do will instead be completed by our current best performing Decent Homes contractor, Breyer.

Residents who have had kitchen and bathroom surveys completed by Richardson will have their kitchen and bathroom installed by Breyer.  We will write to residents affected by this change to let them know about what will be happening in their home. 

In the meantime, if you have any questions about this change please contact us on 020 7364 5015.

 

Booklets you may like to read: 

           
  Looking after your new kitchen and bathroom - a guide to caring for your newly refurbished home          Decent Homes Residents' Handbook - this booklet gives information about the Decent Homes programme and the work that will take place in your home                 External Decent Homes Work                 
  Looking after your new
kitchen and bathroom 
  Decent Homes
Residents' Handbook
  External Decent
Homes work
      Bengali version    
           

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.