We're committed to making sure our website is accessible to all residents regardless of age, disability or experience. We aim to make it easy for you to find information about what we do and the services we offer.  

Accessible to you

We are committed to ensuring that the Tower Hamlets Homes website is accessible and inclusive for all visitors.

  • All main pages of our site are accessibility error-free, checked using the online WAVE service of WebAIM, a recognised body promoting accessibility online.  This means that visitors using our website in a range of formats are able to navigate and find the information they need.
  • We’ve used a colour contrast checker to ensure that the difference in brightness and luminosity between colours is sufficient according to the W3C specified range.  This means that our site provides enough contrast to be accessible to colour-blind visitors.
  • We ensure that the language we use is clear, simple and easy to understand.  Readability tests have measured this site as being accessible to visitors with the reading level of an average 14 year old.

Change the language settings

This website is available in a number of languages which we know are commonly spoken by our customers. Links to each of these can be found on the front page of the website. To change the language settings of the website simply click on the link which corresponds with the language you require. This will take you to Google translate - a free translation service that provides instant translations between different languages. Since the translations are generated by machines, not all translation will be perfect. This is why the translation accuracy will sometimes vary across languages.  

You cannot use this service for Bengali or Somali languages but we are committed to continually developing our website to make sure it is accessible.

Make this website talkBrowsealoud branded logo

Browsealoud is a piece of free software that can read web pages aloud for people with visual impairments or who find it difficult to read online.

Download Browsealoud free onto your PC or Mac.

Changing the text size

If you find the text on our website too large or too small you can change the size to suit your needs using the size options at the top of each page.

StaW3C Triple A Compliance Logondards

We follow the Web Content Accessibility Guidelines (WCAG) 1.0 developed by the Web Accessibility Initiative

Our web site aims aims to conform with the W3C Web Content Accessibility Triple A (priority 3).

If you need further help or experience any accessibility issues with this site, contact us on 020 7364 5015 or email