THH Review

Posted on Monday 22nd October 2018

Tower Hamlets Homes has managed your home on behalf of Tower Hamlets Council since 2008 and is contracted to continue until July 2020. The Council wishes to review its options for housing management going forward and wants to take the views of residents into account.


The options being considered are:
1. Extend the existing arrangement with Tower Hamlets Homes to continue providing housing management services.
2. Extend the existing arrangement with Tower Hamlets Homes and move the provision of services between the Council and Tower Hamlets Homes.
3. Return housing management services back to the Council. 

None of these options would affect your tenancy or lease in any way.

The Council has commissioned Altair, a housing consultancy with significant experience, to undertake the review. Your opinion is important to understanding how well Tower Hamlets Homes provides housing management and other services.

The Council would be grateful if you would complete this short survey consists of 14 “rating” style and multiple choice questions. It should take no longer than 5-6 minutes to complete.


As a way to say thank you for taking part in the survey, you will be entered into a prize draw to win one of three £50 Love2Shop vouchers. 

If you have any problems with the survey please contact Cassidy Curls on 07884 352 238 or at

Please complete this survey by 9am, 5 November 2018

Posted on Monday 22nd October 2018