Survey for leaseholders – give us your views and help us improve

Posted on Tuesday 6th November 2018
Over the last two years Tower Hamlets Homes (THH) has undertaken a comprehensive improvement programme of our services. As part of this we have partnered with Housing Quality Network (HQN), for an independent review of our services to our leaseholders. The themes and focus of the review are:

views smaller1. Improvements to transparency - operating in such a way that it is easy for leaseholders to see what actions THH perform.

2Improvements in the financial information received by leaseholders - information relating to financial statements, balances, charges and transactions.

3. Improved value for money – obtaining the maximum benefit from the goods and services we provide with careful use of funds with minimal waste.

Please  complete a survey

To help us understand your priorities across the three themes, we would like you to complete a short online survey

The survey is open from 6 to 19 November 2018.

Need more informaton or help?

For more information, or help with completing the survey, please contact us by emailing scrutiny@thh.org.uk

 

Posted on Tuesday 6th November 2018