Improving Leasehold Services

Posted on Monday 24th September 2018
Are you interested in helping Tower Hamlets Homes improve the services it provides to leaseholders?

Tower Hamlets Homes is currently in the process of an exciting transformation programme. As part of this process we have partnered up with HQN (Housing Quality Network) to look at our offer to leaseholders and explore how we increase satisfaction. As part of this review, we are seeking the views of Non-resident Leaseholders to join us at a workshop to explore;

  1. How we can improve transparency for leaseholders
  2. How we can improve the way in which we communicate
  3. How we can deliver services that are better value for money

The workshop takes place on Thursday 4 October 2018  from 6pm-8pm. Spaces are limited and we can only accept a small number of participants. We will however be running an online survey to ensure we can capture as many views as possible.

To register your interest fill our online application form https://www.surveymonkey.co.uk/r/improvingleaseholdservices or email scrutiny@thh.org.uk for more information.

Closing date is Monday 1 October 2018. Successful participants will be notified shortly thereafter.

Recruitment may end early in the event we are significantly oversubscribed. 

Posted on Monday 24th September 2018