Christmas and New Year opening arrangements

Posted on Monday 18th December 2017

Over the Christmas and New Year holiday period our offices will be closed.  Rushmead and Watney Market counters will close at 4:30pm on Friday 22 December and re-open on Tuesday 2 January.

christmas vista

From 3:30pm on Friday 22 December 2017 until 08:30am on 2 January 2018 we will provide an emergency only phone service.  If you have an emergency during this period please call our repairs helpline on 020 7364 5015 or 0800 376 1637

Due to essential IT upgrade work MyTHH will not be available on Wed 27, Thurs 28 and Friday 29 December.  The online reporting tool for repairs will still be available and you can report non-urgent repairs which we will contact you about after the office re-opens on 2 January.

For emergency repairs please call us on 020 7364 5015 or 0800 376 1637

For all other enquiries, please contact us when we re-open on Tuesday 2 January or email us at

Please accept our apologies that the information published in our opendoor magazine is incorrect.  Due to essential IT maintenance work we are not now able to open offices at Rushmead and Watney Market as originally planned.


Posted on Monday 18th December 2017