Lift safety

The thought of being shut in a lift is not a happy prospect for anyone – but Tower Hamlets Homes is making sure that anyone who finds themselves stranded in any one of our 338 lifts knows exactly what to do.

We’ve fitted every lift with new signage displaying the new emergency phone number to call should you need assistance. New lifts have a phone link to our call centre and lift contractors.

The changes have been prompted by the London Fire Brigade’s announcement that they will be reducing the number of lift trappings they will attend, encouraging landlords to make their own arrangements to release people shut in faulty lifts.