Skip to main content

Payment options

Major Works payment options
# Option Invoice Resident Leaseholders Non-Resident Leaseholders Terms of Payment
1 5% discount Over £1,000 Yes Yes
  • You must pay the full amount within the date of your invoice
2 2 year interest free Over £1,000 Yes Yes
  • Up to 24 monthly direct debit installments
  • Minimum monthly payment £100 
3 Up to 5 year payment period - partially interest bearing Over £2,000 Yes  No
  • Up to 60 monthly direct debit installments
  • Minimum monthly payment £100
  • Interest free: Years 1-2
  • Interest charged: Years 3-5
4 Up to 10 year payment period - partially interest bearing Over £10,000 Yes No
  • Up to 120 monthly direct debit installments
  • Minimum monthly payment £100
  • Interest free: Years 1-2
  • Interest charged: Years 3-10
5 Voluntary charge on property No invoice limit

Yes

Only Leaseholders over 60 or on full benefits
No
  • Subject to Financial Inclusion Officer’s approval
  • Loan arrangement fee applies
  • Compound Interest of 0.5% above the Council borrowing rate (currently (5.35%) will be added to the debt each year)
  Statutory Loan No invoice limit Yes Yes  Terms and conditions apply. Please call us for more details. Tel : 020 7364 5015  

Tell us if you are finding it difficult to pay your bill. We are here to give you the help and support you need to manage your payments.

We can help you work out which one of our payments methods is best for you and check that you are receiving all the benefits you are entitled to. We will work with you to help you get your service charge account back on track.

We can also put you in touch with agencies that give free specialist advice. There will always be a way we can help, in whatever financial circumstances.

Contact us

There will always be a way we can help, in whatever financial circumstances.

Request a service online

Tel: 020 7364 5015

Leasehold Surgery every Thursday 9am – 12 noon and 1pm - 5pm
(by appointment only)
Wyn Garrett Residents' Resource Centre
Raynham House
Massingham Street
E1 4EB

To book an appointment, please call 0207 364 5015 (option 4, then option 2)