Residents' Panel


We're currently recruiting residents to join our Residents' Panel. Can you look closely
at performance information? Can you help us monitor our services? Interested?
Apply here. Closing date: 24 July 2017.

Residents Panel 220617



The Residents' Panel looks closely at our performance and makes sure that we are doing what we say we are. They also make sure we take into account the 'resident experience' when we design and deliver services. The Panel is made up entirely of local residents. 

What the Panel does

  • Reviews and monitors customer service performance 
  • Challenges and explores underperformance, and identifies areas for improvement
  • Commissions in-depth scrutiny of services 
  • Makes recommendations 


Scrutiny reports by the Panel

Contact us

Telephone: 020 7364 5015